TERMS & CONDITIONS

1. Warranty of Merchantability
All our goods are in excellent condition for sale.

2. Price
All our prices are nett and priced in Singapore dollars.

3. Delivery Services
We send our items through local mail provider, Singapore Post. Should you need other mode of delivery, please indicate under comments upon confirmation of orders.

4. Local Delivery Charge
Normal Postage & Registered mail will be chargable. Depening on the weight of the delivery package, the rates will then be quoted to you in the confirmation email upon submitting of order form.
*Registered article number and month/year of posting will be sent via email to customer after item has been sent. For more infomation & to check the status of your mail, please visit http://www.singpost.com.sg/

Delivery time frame is estimated only. All postal mailing will be from SingPost, delivery schedule is under SingPost commitment and not Tight Tits Inc.. As such, Tight Tits Inc. will not be responsible for late deliveries as a result of SingPost schedule.

We will not be responsible for the loss of goods in transit due to SingPost errors. We strongly encourage customers to register their orders for assurance. We will take utmost care in packing your goods to ensure your order reaches you in the best possible conditions. We apologize we are not able to deliver to addresses with P.O. Box numbers.

5. Confirmation of Order
We will send an email acknowledgement to the customer upon receiving the order form. The order confirmation email will include payment instructions for you to complete the payment. Do note that we will place order only when MOQ is being reached, unless otherwise stated. If items ordered are unavailable, a message will be sent to the customer for further action.

6. Order Status
Should you need to know about your order status, please drop us an email with your order reference number.

Pending Payment – Pending customer’s payment.
Order In Process – Payment received, processing order or waiting for MOQ to be reached
Order On Hold – When customer wish to add more items before payment.
Order Delivered – Items have been shipped out.
No Reply From Customer – After 3 days, if we did not hear from you, we will close order on our end.

7. Bank payment via Internet/ATM Fund Transfer
We accept certain Local Bank (OCBC/DBS/POSB) Transfers. For Bank Transfer (via ATM or Internet Banking), we will need you to inform us that your transfer has taken place. Please include an underwriting of the Order ID, your email, full name, contact number and most importantly, your address in your correspondence and bank transaction id to help us expedite your shipping.

8. Billing Accuracy
We ensure accuracy in our billing as all our transactions are automatically processed and manually checked for errors.

9. Cancellation of Orders
We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame. We will accept order cancellations only for genuine and valid reasons.

We shall not honour any cancellations once the order is confirmed and submitted by the customer.

10. Exchange & Refunds
Goods once sold, will not be accepted for return or refund. All items are checked for defects and carefully wrapped to prevent damages in the mail process before delivery. However, if item(s) were to arrive in bad condition (e.g. torn, broken pieces); we’ll assist you with a prompt refund or exchange.

For exchanges, we reserve the rights to do an exchange only for genuine product defects spotted at the time of receipt of items.

Customers must contact us within 5 working days from date of receipt of goods for exchanges. Otherwise, all our goods sold are non-refundable and non-exchangeable Please include an underwriting of the Order ID, your email, full name, contact number and most importantly, your address in your correspondence.

We will not be responsible for any exchanges, refunds or repairs due to goods wear and tear incurred during their course of daily usage, or goods lost in transit while shipping and damages arising from shipping.

11. Product Descriptions
Tight Tits Inc. and its affiliates attempt to be as accurate as possible. However, Tight Tits Inc. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

12. Indemnity
Clothes & Accessories are made from a variety of material. We are not responsible if you have an allergic reaction to any of the material.

13. Colours and sizes
Tight Tits Inc. have done our best to display as accurately as possible the colours of the products shown in our website.

However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor display of any colour will be accurate. Tight Tits Inc. also have done our best to display and provide the measurements and size of clothes as provided by our suppliers. We cannot guarantee that the measurements provided will suit your size.

14. Feedback
Tight Tits Inc. warmly welcomes your feedbacks and suggestions in our continuous service & best merchandise.
Tight Tits Inc. collects client information to enhance, and to provide you a more personalised shopping experience.

DISCLAIMER

· All prices indicated are in Singapore currency dollars.

· Tight Tits Inc. reserves to right to change the prices without notifying the guests, however for confirmed orders prices will be notified and re-confirmed again

· Apparels are all imported and have to be pre-ordered.

· Kindly email us with the order form found on the site.

· Full payment is to be made to complete the order transaction.

· Goods sold are non-refundable

Ordering:

· Please note that orders would be consolidated and placed upon reaching MOQ. For urgent orders please kindly contact us via email.
· Once order have been placed, we will post on the site the estimated delivery period. Please refer to the order reference number.

· We accept only Internet Banking / fund transfer via POSB/OCBC/DBS

Delivery:

· Meet up is available at Serangoon MRT / Kovan MRT / Hougang MRT, please state in your order form.

· Colour of the clothing picture you see here might defer slightly from the actual product due to computer resolution or lighting during photography.